Refund Policy
Last updated: 2/10/2026
14-Day Money-Back Guarantee
We offer a full refund within 14 days of your initial subscription purchase if you're not satisfied with JarUp Premium.
How to Request a Refund
To request a refund, please email us at team.jarup@gmail.com with your account email and reason for the refund.
We typically process refunds within 3-5 business days.
Subscription Cancellations
You can cancel your subscription at any time through your account settings. Upon cancellation:
- You'll retain Premium access until the end of your current billing period
- You will not be charged again
- No refund will be issued for partial months
Exceptions
Refunds are not available for:
- Subscriptions older than 14 days
- Accounts found to be in violation of our Terms of Service
- Multiple refund requests (limited to one refund per customer)
Processing Time
Approved refunds are processed within 5-10 business days and will appear on your original payment method.
Questions?
If you have questions about our refund policy, please contact us at team.jarup@gmail.com